PRIVACY POLICY
(Note: Xaviermed Private Limited is not currently conducting online sales. This policy is drafted to meet present Indian legal requirements and is “e-commerce ready” for future use.)
Effective Date: 5 November 2025
Website: www.buyxavier.com
Entity: (Xaviermed Private Limited) (“Company”, “we”, “us”, “our”)
Registered Office: 1-10-51/2, Road No. 6B, Dwarakapuram, DSNR, Hyderabad – 500060, India
1) SCOPE & ACCEPTANCE
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal information when you visit or interact with our website (“Website”).
This electronic record is published under the Information Technology Act, 2000 and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. By using the Website, you agree to this Policy and our Terms of Use.
2) KEY DEFINITIONS
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Personal Data / Personal Information: Any data about an individual who is identifiable by or in relation to such data.
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Data Principal: You, the individual to whom the personal data relates (DPDP Act).
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Processor / Service Provider: Third parties that process data on our behalf.
3) WHAT WE COLLECT
We may collect the following categories of information:
a) Information you provide:
Name, email, phone, postal address, age, gender, nationality, professional details, and any content you submit (e.g., inquiries, feedback, reviews, support requests, survey responses).
b) Automatically collected data:
IP address, device identifiers, browser type, operating system, pages viewed, time spent, referring pages/URLs, and general location (city/region level) via cookies and similar technologies.
c) Optional commerce-related data (future-ready):
If we enable transactions later: order details, billing/shipping info, and limited payment metadata (note: we do not store card numbers; see Section 8).
4) HOW WE USE YOUR INFORMATION
We process data to:
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Operate, maintain, and improve the Website.
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Respond to inquiries, provide support, and send administrative notices.
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Personalize content and measure Website performance.
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Conduct analytics, fraud prevention, and security monitoring.
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Comply with legal obligations and enforce our terms.
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(If enabled) process and fulfill orders, returns, and related customer service.
Lawful bases (DPDP-aligned): your consent; performance of a contract; compliance with law; and our legitimate purposes such as security, fraud prevention, and service improvement.
5) COOKIES & SIMILAR TECHNOLOGIES
We use cookies and similar tools to remember preferences, understand usage, and improve performance. You can disable cookies in your browser; some features may not function properly. Third parties (analytics/advertising partners) may set their own cookies; review their policies for details.
6) DISCLOSURES & SHARING
We do not sell personal data. We may share information:
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With affiliates and service providers for hosting, analytics, security, customer support, and (if enabled) payments and logistics—under contractual safeguards.
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For legal reasons to courts, regulators, or law enforcement when required or to protect rights, safety, and integrity.
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In corporate transactions (merger, acquisition, reorganization). Successors will honor this Policy or notify you of material changes.
7) INTERNATIONAL TRANSFERS
If data is transferred outside India (e.g., cloud hosting or global processors), we implement appropriate safeguards and require recipients to protect the data in line with this Policy and applicable law.
8) PAYMENTS (FUTURE-READY)
If/when online payments are enabled, transactions will be processed by PCI-DSS compliant payment gateways. We do not receive or store your complete debit/credit card details. Payment information is provided directly to the payment processor.
9) DATA RETENTION
We keep personal data only as long as necessary for the purposes described in this Policy, to meet legal/regulatory requirements, resolve disputes, and enforce agreements. When no longer needed, we will delete or irreversibly anonymize it. You may request deletion (see Section 12), subject to statutory record-keeping requirements.
10) SECURITY
We apply reasonable technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure; risk cannot be eliminated.
11) CHILDREN’S PRIVACY
The Website is not intended for persons under 18 years. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us; we will promptly delete it.
12) YOUR RIGHTS & CHOICES
Subject to applicable law, you may:
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Access your personal data we hold.
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Correct or update inaccurate or incomplete data.
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Request deletion/erasure where appropriate.
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Withdraw consent where processing is based on consent (does not affect prior processing).
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Nominate an individual to exercise rights on your behalf (where applicable under DPDP).
Submit requests to the Grievance Officer (Section 14). We may verify your identity before acting.
13) USER CONTENT, REVIEWS & SURVEYS
If you submit reviews, feedback, or survey responses, you authorize us to host, display, and use that content for legitimate purposes (e.g., quality improvement, assisting other users). We may moderate or remove content at our discretion.
14) GRIEVANCE OFFICER (IT ACT COMPLIANCE)
Mr. N. S. Rao
Director, Xaviermed Private Limited
Phone: +91 8008043212
Email: xaviermed9@gmail.com
Address: 1-10-51/2, Road No. 6B, Dwarakapuram, DSNR, Hyderabad – 500060, India
We aim to acknowledge grievances promptly and endeavor to resolve them within legally prescribed timelines.
15) DISPUTE RESOLUTION & GOVERNING LAW
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Mediation: Parties will first attempt an amicable resolution within 30 days of written notice.
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Arbitration: Failing resolution, disputes shall be referred to a sole arbitrator appointed by the Company. Proceedings in English; seat: Hyderabad, India.
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Law & Jurisdiction: Laws of India apply; courts at Hyderabad have exclusive jurisdiction.
16) CHANGES TO THIS POLICY
We may update this Policy from time to time. Changes are effective upon posting on the Website. Continued use signifies acceptance of the revised Policy.
© Copyright 2025 Xaviermed Private Limited. All Rights Reserved.
